Privacy Policy
Effective Date: February 2024
Please note that the code you upload to Supermaven servers is subject to the Code Policy.
Welcome to Supermaven, a product of Supermaven, Inc. ("we", "us", "our"). We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines our practices regarding the collection, use, and sharing of your information through our software and services (collectively, the "Services").
1. Information We Collect
a. Information You Provide to Us
- Account Information: When you create an account, we may collect your name, email address, password, and other details necessary for registration.
- Payment Information: For purchases, we collect payment details, which may include credit card numbers, billing addresses, and other financial information.
- Support and Communication: If you contact us directly, we may receive additional information about you such as your name, email address, phone number, the contents of the message and/or attachments you may send us, and any other information you may choose to provide.
b. Information We Collect Automatically
- Usage Information: We monitor user activity in connection with the Services and may collect information about the features you use, the time, frequency, and duration of your activities.
- Device Information: We collect information about the device accessing the Services, including hardware model, operating system, unique device identifiers, and browser type.
- Cookies and Tracking Technologies: We use cookies and similar tracking technologies to track activity on our Services and hold certain information.
2. How We Use Your Information
We use the information we collect to:
- Provide, operate, and maintain our Services
- Improve, personalize, and expand our Services
- Understand and analyze how you use our Services
- Develop new products, services, features, and functionality
- Communicate with you, either directly or through one of our partners, including for customer service, to provide you with updates and other information relating to the website, and for marketing and promotional purposes
- Process your transactions
- Find and prevent fraud
3. Sharing Your Information
We may share your information with third parties in the following situations:
- With Your Consent: We may disclose your personal information for any purpose with your consent.
- Service Providers: We may share your information with third-party service providers that perform services for us or on our behalf, such as payment processing, data analysis, email delivery, hosting services, customer service, and marketing assistance.
- Legal Obligations: We may disclose your information as required by law or in response to valid requests by public authorities (e.g., a court or a government agency).
- Business Transfers: In connection with any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company, your information may be among the assets transferred.
4. Your Data Protection Rights
Depending on your location, you may have the right to:
- Access, correct, update, or request deletion of your personal information.
- Object to processing of your personal information, ask us to restrict processing of your personal information or request portability of your personal information.
- Withdraw your consent at any time if we have collected and processed your personal information with your consent.
- Complain to a data protection authority about our collection and use of your personal information.
5. Third-Party Services
Our Services may contain links to third-party websites or services that are not owned or controlled by Supermaven, Inc. We are not responsible for the privacy practices or the content of third-party websites.
6. Security
We strive to use commercially acceptable means to protect your personal information, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure.
7. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes.
8. Contact Us
If you have any questions about this Privacy Policy, please contact us at contact@supermaven.com.